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Privacy Policy

This is the Privacy Policy for Bloom2Bloom LLC ("Bloom2Bloom," "we" or "us"), including, without limitation, the Web site currently located at www.bloom2bloom.com (collectively, the "Site").

Your privacy is very important to us. Our Privacy Policy spells out Bloom2Bloom’s commitment to respecting the privacy of the members and visitors to the Site. We reserve the right to change this policy, which we'll do through online posting.

When you open an account or place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, email address, telephone number, and credit card number and expiration date.
Collection of information is usually grouped into two categories: personal, which is information identifiable to a specific member, and aggregate, which is general demographic information that does not identify any individual member. Personal information may include your name, email address, mailing address, credit card information and phone number. We may also collect certain demographic information such as your genre preferences, age, gender, geographical location, language, time zone, income and education (some of the information we ask for may be optional). Bloom2Bloom may use or disclose aggregate information for any purpose.

This Privacy Policy explains how we collect, use and (under certain conditions) disclose your personal information. It also explains the steps we have taken to secure your personal information. Finally, it explains your options regarding the collection, use and disclosure of your personal information. By visiting our Site, you accept the practices described in this Policy and in our Terms of Use.

If you have questions or concerns regarding this Privacy Policy feel free to email us at customerservice@bloom2bloom.com.

Personal Information
Except as disclosed otherwise, we don't sell, trade, give away, or rent your personal information to any company.

INFORMATION COLLECTION AND USE
1.    Information Collection.
We collect information from you in several different ways on this Site. One reason for collecting personal information from you is to provide an efficient, meaningful, and customized experience. For example, we can use your personal information to:

  • Help make this Site easier for you to use by not having to enter information more than once.
  • Help you quickly find information, products, and services.
  • Help us create content on this Site that is most relevant to you.
  • Alert you to new information, products, and services that we offer.

e.    Registration and Ordering. Before using certain parts of this Site or ordering products, you may be required to complete an online registration form. During registration, you will be prompted to provide to us certain personal information, including but not limited to your name, shipping and billing address(es), phone number, email address, and credit card number. In addition, we may also ask you for your country of residence, so we can comply with applicable laws and regulations, and we may also ask you for your gender.

f.      Email Addresses. Several locations of the Site permit you to enter your email address for purposes including but not limited to: to register for promotions; to request us to notify you when regarding particular offers or products, or to sign up for our e-mail newsletter and special offers.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Bloom2Bloom site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.


g.    Cookies and Other Technology. Like many sites, this Site employs cookies and web beacons (also known as clear GIF technology or"action tags") to speed your navigation of the Site, recognize you and your access privileges, and track your Site usage.
We never use or install spyware on your computer, nor do we use spyware to retrieve information from your computer.


i.        Cookies are small pieces of information that are stored as text files by your Internet browser on your computer's hard drive. Most Internet browsers are initially set to accept cookies. You can set your browser to refuse cookies from web sites or to remove cookies from your hard drive, but if you do, you will not be able to access or use portions of this Site. We use cookies to enable you to select products and to purchase those products. If you do this, we keep a record of your browsing activity and purchase.

ii.        Web beacons assist in delivering cookies and help us determine whether a web page on this Site has been viewed and, if so, how many times. For example, any electronic image on this Site, such as an ad banner, can function as a web beacon.

iii.        We may use third-party advertising companies to help us tailor site content to users or to serve ads on our behalf. These companies may employ cookies and web beacons to measure advertising effectiveness (such as which web pages are visited or what products are purchased and in what amount). Any information that these third parties collect via cookies and web beacons is not linked to any of your personal information collected by us. Our Privacy Policy does not cover any use of information that a third-party advertising company may collect from you. It also does not cover any information that you may choose to provide to them or to an advertiser whose goods or services are advertised through the Site.

h.    Log Files. As is true of most web sites, the Site automatically recognizes the Internet URL from which you access this Site. We may also log your Internet protocol ("IP") address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet.)

i.      Age. We respect children's privacy. We do not knowingly or intentionally collect personal information from children under age 13. Elsewhere on this Site, you have represented and warranted that you are either 18 years of age or using the Site with the supervision of a parent or guardian. If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you.

2.    Information Use and Disclosure.

Internal Use. We may internally use your personal information to improve our Site's content and layout, to improve our outreach and for our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to this Site.

a.     Communications with You: We use your personal information to process and fulfill your orders, to communicate with you regarding your orders and deliveries and to provide you with other client services. We will use your personal information to communicate with you about our site. Also, we may send you a confirmation email when you register with us. We may send you  service-related announcements. Also, you may submit your email address for reasons such as to register for promotions; request we notify you regarding particular offers or products, or sign up for our email newsletter and special offers. If you submit your email address, we use it to deliver this information to you. We always permit you to unsubscribe or opt out of future emails (see the opt-out section below for more details). Because we have to communicate with you about orders that you choose to place, you cannot opt out of receiving emails related to your orders or your membership.

b.    External Use. We want to provide you with excellent service and to offer you a great selection. We do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone, except that:

i.        As do most Internet retailers, we sometimes use others to perform specific functions on our behalf. When we disclose information to these service providers, we disclose information to help them to perform their service. For example, in order to deliver products to you, we must share some information. We partner with third parties (such as the U.S. Postal Service, United Parcel Service, and Federal Express) to ship products, to ensure delivery, and so that we can obtain feedback, improve the quality of our service, and measure and improve the quality of the service of the third party. In the example of shippers, we provide them some personally identifiable information such as your name, shipping address, email, and phone number. Each of these service providers must agree to implement and maintain reasonable security procedures and practices appropriate to the nature of the information involved in order to protect your personal information from unauthorized access, destruction, use, modification, or disclosure.

ii.        Similarly, to help you buy products and provide Client Services to you, we must provide your credit card number to financial services corporations such as credit card processors and issuers. When we submit your credit card number for authorization, we use data encryption techniques to protect your information. (More on this below in Data Security.)


DATA SECURITY

This Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer ("SSL") for all financial transactions through this Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information.

Finally, we rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate. For example, when you visit our Site, you access servers that are kept in a secure physical environment, behind a locked cage and an electronic firewall.

Bloom2Bloom uses industry-standard procedures and safeguards designed to protect all personal information from unauthorized access, destruction, use, modification, or disclosure.

UPDATES TO THIS POLICY

If we change or update this Privacy Policy, we will post changes and updates on this Site so that you will always be aware of what information we collect, use and disclose. We encourage you to review this Privacy Policy from time to time so you will know if the Privacy Policy has been changed or updated. If you have any questions about the Privacy Policy, please contact Customer Service at customerservice@bloom2bloom.com.